Responsible Gaming

Gaming Should Be Entertainment

At Just Banking, we believe that poker and online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always play within your means.

Age Verification

You must be 18 years of age or older to gamble in the UK. This is a legal requirement. If you are under 18, please do not attempt to access gambling services. Our partner sites have strict age verification procedures in place to protect young people.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, professional help may be needed:

• Chasing losses by gambling more to try to recover money
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activity or lying about the time and money spent
• Feeling anxious, irritable, or restless when not gambling
• Neglecting family, friends, work, or hobbies due to gambling
• Gambling to escape problems, stress, or negative emotions
• Needing to gamble with increasing amounts to get the same excitement
• Unsuccessful attempts to cut down or stop gambling
• Borrowing money to gamble or to pay gambling debts
• Experiencing relationship problems due to gambling

Self-Help Tools & Controls

Most reputable online poker sites offer built-in responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session
• Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've wagered
• Time-Out: Take a temporary break from gambling for a set period (hours to weeks)
• Self-Exclusion: Voluntarily exclude yourself from gambling accounts for an extended period

We encourage you to use these tools proactively to maintain healthy gaming habits.

Support & Help Organizations

If you're struggling with gambling, confidential support is available. Here are trusted organizations you can contact:

United Kingdom

• GamCare – Free counselling, support, and information service
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
• Gamblers Anonymous – Peer support and recovery meetings
  Website: www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS specialist treatment service
  Website: www.cnwl.nhs.uk

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-GAMBLER
• Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de

Take Action Today

If you think you or someone you know has a problem with gambling, please reach out for help now. There is no shame in seeking support – gambling addiction is a recognised condition and recovery is possible.

Contact one of the organisations listed above, speak to your GP, or reach out to a trusted family member or friend. Help is available 24/7, and all conversations are confidential.

Just Banking is committed to promoting responsible gaming. We support all efforts to prevent problem gambling and protect vulnerable individuals.